The equipment rental process in the oil and gas industry was time-consuming and cumbersome. Customers and site engineers faced challenges in checking equipment availability, generating quotes, and registering rental requests. The lack of a streamlined and efficient system often led to delays, manual errors, and miscommunication between stakeholders.

EQUIPMENT RENTAL REQUEST APP
As part of the OGEMS suite, Parallel Minds developed the Equipment Rental Request app to transform and optimize the equipment rental process. This app revolutionized the way customers and site engineers managed equipment rentals by introducing the following features:

• Equipment Availability Check: The app allowed customers and site engineers to browse through a comprehensive inventory of equipment and check real-time availability. They could easily search for specific equipment types, models, or configurations, ensuring they had access to the equipment they needed.
• Equipment-Specific Form: Once an equipment selection was made, the app presented an equipment-specific form. This form captured all the necessary details related to the rental, such as duration, delivery location, and additional requirements.
• Real-Time Quote Sheet: The app dynamically generated a quote sheet in real time based on the selected equipment and rental parameters. This provided customers and site engineers with immediate visibility into the rental costs and terms. Engineers could review and modify the quote before submitting it for customer approval.
• Customer Approval Workflow: Upon submission, the app facilitated a streamlined approval workflow. The quote was automatically sent to the customer for review and approval. The app provided a secure and efficient communication channel for customers and site engineers to discuss and finalize the rental terms.
• Automated Rental Registration: Once the customer approved the quote, the app automatically registered the rental request with the nearest service center or rental provider. This eliminated manual data entry and reduced the risk of errors or delays in processing rental orders.
• Shipment Notification and ETA: The app integrated with logistics systems to track the status of the rental equipment. Once the equipment was shipped, the solution automatically sent notifications to the customer, providing them with the estimated time of arrival (ETA). This improved transparency and allowed customers to plan their operations accordingly.